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Privacy Policy


Effective Date: May 27th, 2025

Website: store.alo.zone

Company: DOMA Automation S.r.l. (hereafter “ALO”, “we”, “us”, “our”)


1. Introduction

This Privacy Policy explains how ALO collects, uses, and protects your personal data when you visit our website or make a purchase from store.alo.zone. We are committed to ensuring that your privacy is protected.


2. Data Controller

The data controller for the processing of your personal data is:

​DOMA Automation S.r.l.

​Via E. Rossi, 6, 52100 Arezzo, Italy

​P.IVA: IT02260270513

​Email: [email protected]


3. What Data We Collect

We may collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely via third-party providers)
  • Purchase history
  • IP address and browsing behavior (via cookies)
  • Optional data such as preferences and interests


4. How We Use Your Data

Your data is used for the following purposes:

  • Processing and fulfilling your orders
  • Managing your customer account
  • Providing customer support
  • Sending transactional emails (e.g., order confirmation)
  • With your consent, sending promotional emails
  • Improving our website and services
  • Complying with legal obligations


5. Legal Basis for Processing

We process your data under one or more of the following legal bases:

  • Performance of a contract (e.g., order fulfillment)
  • Compliance with legal obligations (e.g., invoicing)
  • Legitimate interest (e.g., fraud prevention, customer service)
  • Consent (e.g., for marketing communications)


6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws (e.g., tax regulations).


7. Sharing Your Data

We do not sell your data. We may share it with:

  • Shipping and logistics providers
  • Payment processors
  • IT and cloud hosting service providers
  • Legal and tax consultants
  • Public authorities, when legally required

All third parties are contractually obliged to respect data protection laws.


8. Your Rights Under GDPR

You have the right to:

  • Access your data
  • Rectify incorrect data
  • Erase your data (“right to be forgotten”)
  • Restrict or object to data processing
  • Withdraw your consent at any time
  • Receive your data in a portable format (data portability)
  • Lodge a complaint with the Data Protection Authority

To exercise your rights, contact us at [email protected].


9. Cookies and Tracking

Our site uses cookies and similar technologies to enhance the user experience. For full details, please refer to our [Cookie Policy].


10. Third-Party Services

We use third-party services such as payment gateways and analytics providers. These parties process your data as independent data controllers or processors under strict agreements.


11. Data Security

We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.


12. International Transfers

If your data is transferred outside the EU, we ensure appropriate safeguards are in place in accordance with GDPR.


13. Changes to This Policy

We may update this Privacy Policy. The current version will always be available at [store.alo.zone/privacy-policy]. Please review it periodically.

If you have any questions regarding this policy, please contact us at: [email protected].