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Terms and Conditions for ALO (store.alo.zone)


1. Introduction

Welcome to ALO (store.alo.zone). By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.


2. Company Information

ALO is a registered business specializing in the sale of photography and video equipment. Our registered office is located in Arezzo, Tuscany, Italy.


3. Use of the Website

You agree to use our website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.


4. Product Information

We strive to ensure that all product descriptions, images, and pricing are accurate. However, errors may occur. We reserve the right to correct any errors and to change or update information at any time without prior notice.


5. Orders and Payments

All orders are subject to acceptance and availability. Prices are subject to change without notice. Payment must be made in full before dispatch of the products.


6. Shipping and Delivery

We aim to dispatch orders promptly. Delivery times may vary depending on the destination and are subject to delays beyond our control.


7. Return and Refund Policy

If you are not satisfied with your purchase, you may return the product within 14 days of receipt. The following conditions apply:

  • Return Shipping Costs: The customer is responsible for all return shipping costs.
  • Product Condition: Items must be returned in their original condition and packaging.
  • Refunds: Upon receipt and inspection of the returned item, we will process a refund for the product’s purchase price. 

Please note that if the return is due to a defective or incorrect item sent by us, we will cover the return shipping costs.


8. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of ALO or its content suppliers and is protected by international copyright laws.


9. Limitation of Liability

ALO shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.


10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Italy. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Florence, Italy.


11. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the website signifies your acceptance of any updated terms.